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Terms and Conditions

Last updated: August 18, 2026

Please read these terms and conditions carefully before using Our Service.

Contents

  1. Interpretation and Definitions
  2. Acknowledgment
  3. Nature of the Service
  4. Website Service Packages, Purchases and Bookings
  5. Website Payments
  6. Coaching Cancellations and Refunds
  7. Pilot92 Subscriptions and In-app Purchases
  8. Contractors
  9. Interview Preparation Services
  10. Checkride Preparation Services
  11. Artificial Intelligence Features
  12. Pilot92 Logbook and Briefing Tools
  13. User Accounts & Content
  14. Intellectual Property & Copyright
  15. Termination & Non-Circumvention
  16. Disclaimers & Limitation of Liability
  17. Apple-Specific Terms
  18. Governing Law & Legal
  19. Contact Us

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also subject to Our Privacy Policy, which describes how We collect, use, and disclose personal information. Please read Our Privacy Policy carefully before using Our Service.

Nature of the Service

The Service consists of three separate service streams:

(a) Digital App Services provided through the Pilot92 iOS Application;
(b) Interview Preparation Services purchased and delivered online through the Website; and
(c) Checkride Preparation Services purchased and delivered online through the Website, which may include independent Coaches, AI Features, or both.

Pilot92 subscriptions and other paid digital functionality used within the Application are separate from the Website Services. Interview Preparation Services and Checkride Preparation Services are purchased through the Website and do not provide or unlock paid functionality within the Pilot92 Application.

The Company provides the Application and the technology used to advertise, arrange, schedule, and process payment for Website Services. Unless expressly stated otherwise, the Company is not the provider of Coaching Services. Each Coach is independently responsible for the content, method, professional judgment, and performance of the Coaching Services that Coach provides.

The Company is not an airline, air carrier, flight school, designated pilot examiner, employment agency, recruiting agency, or governmental authority. The Service is not sponsored, approved, or endorsed by the Federal Aviation Administration or any airline unless expressly stated otherwise in writing.

Website Service Packages, Purchases and Bookings

Service Packages are fixed-price services, not physical goods. The description presented at checkout identifies the sessions, materials, AI Features, evaluations, or other benefits included in a particular Service Package.

By completing a Purchase, You represent that You are legally capable of entering into a binding agreement and that the account, contact, and payment information You provide is accurate and complete.

Service Packages are personal to the purchasing Student and may not be transferred, resold, or shared without the Company's prior written permission. Unless otherwise stated at checkout, unused Coaching Services included in a Service Package expire 60 days after purchase.

A Purchase does not guarantee the availability of a particular Coach, date, or time until a Booking has been confirmed. The Company may correct pricing or description errors and may reject or cancel a Purchase involving suspected fraud, unauthorized activity, an obvious pricing error, or unavailable services. If the Company cancels a paid Purchase for one of these reasons and the Student is not responsible for the cancellation, the affected amount will be refunded.

Website Payments

Purchases of Interview Preparation Services and Checkride Preparation Services are processed through Stripe or another Payment Processor designated by the Company.

Payment information is submitted directly to the Payment Processor. The Company does not store complete payment-card numbers on its own servers.

Prices, applicable taxes, platform fees, and other mandatory charges will be disclosed before checkout. By completing a Purchase, You authorize the Payment Processor to charge the selected payment method for the amount displayed.

Payments for Website Services are separate from Pilot92 In-App Purchases. Purchasing a Website Service Package does not provide or unlock paid functionality within the Pilot92 Application.

Coaching Cancellations and Refunds

A Student may cancel or reschedule a Booking without a cancellation charge by providing at least 24 hours' notice before the scheduled start time.

A Booking cancelled less than 24 hours before its scheduled start time, or missed without notice, is non-refundable and may be treated as an used session.

If a Coach cancels a Booking, the Student may choose a reasonable rescheduled time or receive a refund for the affected session.

A Student who arrives late is entitled only to the remaining scheduled time unless the Coach agrees otherwise. The Coach is not required to extend the session.

Refunds for Pilot92 Subscriptions and In-App Purchases are governed separately by Apple's applicable refund policies.

Pilot92 Subscriptions and In-app Purchases

Paid Digital App Services, including Pilot92 subscriptions and digital functionality purchased or unlocked within the Application, are processed through Apple's In-App Purchase system.

Pilot92 subscriptions are billed in advance on the recurring period displayed before purchase and automatically renew unless cancelled through the User's Apple account before the applicable renewal date.

Users may manage or cancel subscriptions through their Apple account or device subscription settings. Cancellation stops future renewal but ordinarily does not provide a refund for the current subscription period.

Apple's applicable billing, cancellation, and refund policies govern In-App Purchases. Refund requests for In-App Purchases must be submitted to Apple except where applicable law requires otherwise.

The Company may use RevenueCat or another entitlement-management provider to validate purchases and manage access to paid Digital App Services. RevenueCat does not independently charge the User's payment card; Apple processes the In-App Purchase.

Website Service Packages are not In-App Purchases and do not unlock Digital App Services within Pilot92.

Contractors

Independent Coaches

Coaches provide Coaching Services as independent contractors operating their own independent businesses. Coaches are not employees, agents, representatives, partners, franchisees, or joint venturers of the Company and have no authority to make representations, warranties, commitments, or agreements on behalf of the Company.

Subject to the standards required for participation in the marketplace, each Coach independently determines whether to accept a Booking and is responsible for the manner and means used to perform Coaching Services.

Coaches are responsible for their own taxes, insurance, equipment, business expenses, qualifications, licenses, certificates, and compliance with applicable law.

Nothing in these Terms creates an employment relationship between the Company and a Coach.

Coach Qualifications and Conduct

The Company may review a Coach's identity, professional history, certificates, licenses, references, background-screening results, or other information. Any review is based only on information available at the time and is not a guarantee of the Coach's identity, competence, honesty, safety, future conduct, or suitability for a particular Student.

Unless a Coach's profile expressly states that a particular verification or screening was completed, Users should not assume that it occurred.

Students remain responsible for exercising reasonable judgment when communicating and working with Coaches online. To the maximum extent permitted by law, the Company is not responsible for a Coach's independent acts, omissions, statements, misrepresentations, fraud, misconduct, negligence, or violation of law.

Nothing in this section excludes liability that cannot legally be excluded or liability arising from the Company's own gross negligence, willful misconduct, or fraud.

Interview Preparation Services

Interview Preparation Services are educational coaching services only. They are not recruiting services, an offer of employment, or a representation made by an airline or prospective employer.

Neither the Company nor any Coach guarantees that a Student will receive an interview, pass an interview, receive a job offer, complete employer training, retain employment, obtain a particular seniority position, or achieve any particular compensation or career outcome.

Coach statements concerning airline hiring practices, interview questions, selection standards, or employment conditions may be based on personal experience and may be incomplete, subjective, or outdated. Students must independently verify material information with the applicable prospective employer.

Users may not request, disclose, upload, record, sell, or distribute confidential, proprietary, unlawfully obtained, or restricted interview materials belonging to an airline, employer, or other third party.

Checkride Preparation Services

Checkride Preparation Services are provided solely for educational and practice purposes. They are not an FAA practical test, official FAA instruction, an examiner's determination, an authorization to operate an aircraft, or a guarantee that a Student will pass a knowledge test, practical test, proficiency check, checkride, certificate, or rating.

The Company does not issue flight-instructor endorsements or determine whether a Student is eligible or prepared for a practical test. Unless separately and expressly arranged with a properly qualified instructor, Coaching Services do not constitute flight instruction.

Students are responsible for consulting current FAA regulations, the applicable Airman Certification Standards or Practical Test Standards, official FAA publications, and qualified aviation professionals. Students remain responsible for all eligibility, training, experience, endorsement, and testing requirements.

Artificial Intelligence Features

AI Features may produce information that is inaccurate, incomplete, misleading, outdated, or inappropriate for a particular situation. AI outputs are generated automatically and are not independently verified for every User or use.

AI Features are not a substitute for a qualified flight instructor, designated pilot examiner, airline representative, official FAA publication, current regulation, or the User's professional judgment.

Users must independently verify all material AI-generated information. AI Features must not be used as the sole basis for flight planning, weather decisions, aircraft operation, emergency procedures, regulatory compliance, or other safety-critical decisions.

No AI-generated score, assessment, recommendation, or statement guarantees readiness for a checkride, certificate, rating, interview, or employment opportunity.

Pilot92 Logbook and Briefing Tools

Pilot92 logbook tools are organizational aids. Users are solely responsible for the accuracy, completeness, retention, backup, and regulatory sufficiency of their flight records.

Pilot92 briefing and weather-related tools are supplemental informational aids. They may not contain every item necessary for a complete preflight evaluation and must not be treated as the sole source of weather, NOTAM, airspace, airport, aircraft-performance, or operational information.

The pilot in command remains responsible for consulting current authoritative sources, obtaining and evaluating all required information, and complying with applicable regulations.

Promotions

Any Promotions made available through the Service may be governed by rules that are separate from these Terms.

If You participate in any Promotions, please review the applicable rules as well as Our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

User Accounts & Content

User Accounts

When You create an Account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your Account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your Account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Social Login and Linked Accounts

If the Service allows You to sign in, connect, or otherwise interact with a Third-Party Social Media Service, You authorize the Company to access and use information made available by that Third-Party Social Media Service in accordance with Our Privacy Policy and Your settings with that Third-Party Social Media Service.

The Company does not control and is not responsible for the availability, accuracy, or content of any Third-Party Social Media Service, and Your relationship with that Third-Party Social Media Service is governed by its own terms and policies.

Your Right to Post Content

Our Service allows You to post Content. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, You grant Us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of Your rights to any Content You submit, post or display on or through the Service and You are responsible for protecting those rights. You agree that this license includes the right for Us to make Your Content available to other users of the Service, who may also use Your Content subject to these Terms.

You represent and warrant that: (i) the Content is Yours (You own it) or You have the right to use it and grant Us the rights and license as provided in these Terms, and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

Content Restrictions

The Company is not responsible for the content of the Service's users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under Your Account, whether done so by You or any third person using Your Account.

You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:

The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with these Terms, refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner of any Content. The Company can also limit or revoke the use of the Service if You post such objectionable Content. As the Company cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.

Content Backups

Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data.

Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.

The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.

You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.

Intellectual Property & Copyright

Intellectual Property Infringement

We respect the intellectual property rights of others. It is Our policy to respond to any claim that Content posted on the Service infringes a copyright or other intellectual property infringement of any person.

If You are a copyright owner, or authorized on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, You must submit Your notice in writing to the attention of our copyright agent via email at info@numeronautics.com and include in Your notice a detailed description of the alleged infringement.

You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any Content is infringing Your copyright.

DMCA Notice and DMCA Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

You can contact our copyright agent via email at info@numeronautics.com. Upon receipt of a notification, the Company will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the Service.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country/State and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

Links from a Third-Party Social Media Service

The Service may display, include, make available, or link to content or services provided by a Third-Party Social Media Service. A Third-Party Social Media Service is not owned or controlled by the Company, and the Company does not endorse or assume responsibility for any Third-Party Social Media Service.

You acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with Your access to or use of any Third-Party Social Media Service, including any content, goods, or services made available through them. Your use of any Third-Party Social Media Service is governed by that Third-Party Social Media Service's terms and privacy policies.

Termination & Non-Circumvention

Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

If We terminate Your Subscription for convenience (and not due to Your breach), We will refund any prepaid fees covering the remainder of the term of the Subscription after the effective date of termination. In no event will any termination relieve You of the obligation to pay any fees payable to Us for the period prior to the effective date of termination.

Non-Circumvention

Students and Coaches may communicate outside the Website when reasonably necessary to perform a Booking made and paid for through the Website. However, neither a Student nor a Coach may use an introduction, contact information, or relationship obtained through the Website to avoid the Company's payment process or platform fees.

For 12 months after the most recent Booking between a Student and Coach, neither party may directly or indirectly request, offer, arrange, make, accept, or facilitate an off-platform payment for substantially similar services between those parties if they were first introduced through the Website.

This restriction does not apply to a bona fide relationship that existed before the parties were introduced through the Website and was disclosed to the Company before their first Booking.

Violations may result in cancellation of Bookings, suspension or permanent termination of Accounts, loss of promotions or platform benefits, and recovery of documented platform fees that otherwise would have been payable, to the extent permitted by law.

Aviation and Career Disclaimer

All content and services are offered for general educational, informational, and preparation purposes. Results depend on circumstances outside the Company's and Coaches' control, including the Student's knowledge, experience, preparation, performance, qualifications, medical eligibility, employer requirements, examiner judgment, market conditions, and changes in law or policy.

The Company makes no promise concerning employment, interview passage, job placement, compensation, seniority, FAA certification, checkride passage, training completion, regulatory compliance, or any other aviation or career outcome.

Disclaimers & Limitation of Liability

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO THE SERVICE.

THIS EXCLUSION INCLUDES LOST PROFITS, LOST WAGES, LOST CAREER EARNINGS, LOST SENIORITY, LOST EMPLOYMENT OR PROMOTIONAL OPPORTUNITIES, LOST BENEFITS, TRAINING OR TRAVEL COSTS, LOSS OF DATA, BUSINESS INTERRUPTION, FAILURE OF AN INTERVIEW OR CHECKRIDE, DENIAL OR LOSS OF A CERTIFICATE OR RATING, OR RELIANCE ON A COACH, DIGITAL CONTENT, BRIEFING TOOL, LOGBOOK TOOL, OR AI OUTPUT, EVEN IF THE POSSIBILITY OF SUCH DAMAGES WAS DISCLOSED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF:

(A) THE TOTAL AMOUNT ACTUALLY PAID BY THE USER THROUGH THE SERVICE DURING THE SIX MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR

(B) ONE HUNDRED U.S. DOLLARS.

THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LEGALLY BE LIMITED OR TO THE COMPANY'S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Apple-Specific Terms

This section applies only to the Pilot92 Application.

These Terms are concluded between the User and the Company, not Apple Inc. The Company, and not Apple, is solely responsible for the Application and its content.

The Company grants the User a limited, non-exclusive, non-transferable, revocable license to use the Application on Apple-branded products that the User owns or controls, subject to the Usage Rules in the Apple Media Services Terms and Conditions.

The Company, not Apple, is responsible for maintenance and support of the Application. Apple has no obligation to provide maintenance or support.

If the Application fails to conform to an applicable warranty that has not been validly disclaimed, the User may notify Apple, and Apple may refund the purchase price paid for the Application, if any. To the maximum extent permitted by law, Apple has no other warranty obligation regarding the Application.

The Company, not Apple, is responsible for addressing claims relating to the Application, including product-liability claims, legal- or regulatory-compliance claims, consumer-protection claims, and claims that the Application infringes a third party's intellectual-property rights.

Users must comply with applicable third-party agreements when using the Application.

Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon the User's acceptance, have the right to enforce these Apple-specific provisions against the User.

Governing Law

The laws of the Country/State, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.

United States Federal Government End Use Provisions

If You are a U.S. federal government end user, our Service is a "Commercial Item" as that term is defined at 48 C.F.R. §2.101.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability — If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver — Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

NUMERONAUTICS LLC
4539 N 22nd St, Ste N
Phoenix, Arizona 85016
United States
Email: info@numeronautics.com
Telephone: (520) 844-9272